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Klondike

Klondike

www.klondikebar.com
What is your customer experience with Klondike?

Klondike Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Klondike has a 1.4 star rating from 25 customer reviews, with consumers mostly dissatisfied; 50% would likely recommend. Recurrent Klondike reviews highlight chemical-smelling wrappers and quality decline.

Key Takeaways for Future Customers

  • Many customers report a strong chemical odor from wrappers that affects the eating experience.
  • Expect thinner chocolate coating and smaller bars compared to past products.
  • For billing or refund issues related to subscriptions, contact customer service or seek refunds through your payment provider.

Negative Feedback / Risk Areas

  • Chemical smell in wrapper and possible transfer to ice cream is the dominant customer complaints.
  • Poor packaging, signs of resealing, and shrinkflation with less chocolate coverage.
  • Isolated billing and subscription charge complaints for the Klondike app.

Positive Feedback

Some customers still find the product delicious and praise the ice cream flavor, especially dark chocolate varieties.

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Media from reviews

Klondike - Need refund took 5.99 out and I never wanted any subscription please put my...
Klondike - Where's the cookies?Klondike - Where's the cookies? - Image 2Klondike - Where's the cookies? - Image 3Klondike - ComplaintKlondike - Complaint - Image 2Klondike - Burnt wrappers - constant problem
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Show reviews that mention
wrapper smell bar bars chocolate wrapper smells chemicals smells ice cream chemical smell
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terry k Nss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buffalo, New York

Horrible quality

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AI Highlights
  • Chocolate coating is now paper/film and ice cream bleeds through.
  • Not worth the purchase cost or the Klondike quality it once had.

What have you done...the chocolate coating is now a paper then film...ice cream bleeds through coating...ice cream ***..cheapened the historical quality for profit sake.

You should now consider simply skipping the chocolate film place a stick in the *** ice cream and call it a day.

Wow has this product become not worth the.purchase cost and quality klondike.once was.

User's recommendation: Don't waste your money in this product

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milton e Tnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chemical stench on wrapper

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AI Highlights
  • Wrapper smells of chemicals.
  • The bar tastes fine.
  • No one got sick after eating.
  • I won't buy them again soon; I love Klondikes but the smell is strong.

Wrapper stinks terribly of chemicals. The bar tastes fine.

My guess is it is the ink or the wrapper. No one is sick after eating the bars.

I won't buy them again for a while anyway. I love Klondikes, but the chemical smell is crazy.

Loss:
$10
Cons:
  • Chemical smell

Preferred solution: Explanation

View full review
Anonymous
map-marker Mclean, Virginia

Chemical-smelling wrapper

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Wrapper smells disgusting and makes the Klondike bar very unpleasant to eat! It has a very chemical/toxic odor.

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Melania1027

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad smell, bad taste twisted wrapper

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AI Highlights
  • Packages opened and resealed with twisted wrapping.
  • Bar was upside down, smelled off, tasted chemical; afraid to buy or offer to family; loss $10.
Original review updated Oct 04, 2025

I never had a problem with these before. But the last few packages I bought looked like they had been opened and resealed, although the plastic was on tight as usual.

One of the bars was upside down in the package. I thought that was just a mistake in packing, but then when I opened the wrapper, something smelled weird. I tasted it, and it had a chemical taste to it. It just smelled off, so I disposed of it and opened the other package I bought, which looked perfectly normal until I looked at the back of the bar.

The wrapping was twisted and folded under, and the smell was the same as the other package. I'm afraid to buy these or eat them or offer them to my family.

My loss = $10. Their loss = a good customer.

Loss:
$10
Cons:
  • Could make people sick

Preferred solution: Full refund

User's recommendation: Buy something else

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2 comments
Juvencio Qmn

I pay for coins rs79 but i didn't not get coins in my pocket fm account.

Guest
reply icon Replying to comment of Juvencio Qmn

osrs

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Resolved
Dottie P Yua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Decrease in quality

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AI Highlights
  • Klondike bar wrappers smell terrible.
  • I love the dark chocolate bars' taste, but will switch to another frozen treat if this isn't fixed.
Updated by user Jun 30, 2025

Company fixed the issue and I have been provided with full refund. contact company directly.

Original review Jun 14, 2025

The Klondike bar wrappers smell terrible. A very unpleasant chemical smell.

I have noticed this just recently. I love the taste of your dark chocolate bars, but I will have to find another frozen treat if this is not fixed.

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1 comment
Guest

I noticed the same thing with mine that I purchased a week ago. Horrible chemical smell coming from the wrapper. Doesn't make me want to but any again anytime soon.

Daniel S Jbf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund took 5.99 out and I never wanted any subscription please put my money back

Klondike - Need refund took 5.99 out and I never wanted any subscription please put my...

Apparently, Google Play, on behalf of the game app Klondike, charged my card $5.99. I didn't authorize this transaction, so please, I need a refund. Help me ASAP.

Loss:
$6

Preferred solution: Full refund

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Anonymous
map-marker Ashburn, Virginia

Stinky wrappers

We love Klondike bars but the wrappers smell so bad the make us feel ill! We have to completely unwrap before eating and then our hands get messy! Please please change the wrappers!

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Bernadette H Wvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orland Park, Illinois

Bought Klondike bars today. The wrapper had a strong chemical smell. I can't return them because of the hot weather so I will throw them out. The company needs to determine what chemical that is be.

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The wrapper has a strong chemical smell even before you unwrap it to eat the ice cream. I unwrapped another to compare, and it also smelled terrible. The ice cream smells like chemicals.

Loss:
$5
Cons:
  • Need to fix the chemical smells

Preferred solution: Full refund

User's recommendation: Do not buy this product

View full review
Anonymous

Shrink-flation is real.

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AI Highlights
  • Bars are smaller than 10 years ago.
  • Wrappers have a strong chemical smell.
  • The shell is thin and the ice cream isn't memorable.

The bars are way smaller than they were 10 years ago. The wrappers have a very strong chemical smell to them now, which is off-putting and frankly disgusting.

The chocolate shell is thin, and the ice-cream itself isn't anything to write home about.

These are not the chocolate bars we dreamed of as kids, and yet they're marketed as the wonderful treats they were years ago. Disappointing, and in a world where big corps squeeze as much money out of the consumer as possible whilst also providing a sub-par product, they are no longer worth my money.

User's recommendation: Purchase something from a different company. Klondike bars have gone down the shrinkflation route; the company doesn't care about you getting a quality product any longer..

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Anonymous

Yummy Bar nice smell

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Had a heath bar today first one since childhood smelled like it always has and tasted just like the candy mhmmm yummy.

User's recommendation: Buy Klondike and like it.

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Carol V Cqn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ruined the bar

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AI Highlights
  • Ice cream bar is smaller and not fully covered in chocolate.
  • Price has risen, wrapper smells funky, and the reviewer will not buy again.

Ice cream bar is now half the size, not totally covered in chocolate, price has gone up, you're ripping off the consumer and the wrapper smells funky! We used to buy your product all the time!

No more until you make improvements.

Till then you've lost another customer! And by the looks of it, you've lost quite a few.

User's recommendation: Don’t bother buying ! Company is ripping you off

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Velancio M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicopee, Massachusetts

The smell of the wrapper is very bad and spoiled my appetite

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I brought the original pack of 6 from aldi.the smell of the wrapper is so bad.first time in my life I got smell from wrapper

Loss:
$4
Pros:
  • Good ice cream
Cons:
  • Bad packaging

Preferred solution: Apology

View full review
Paulina C Rdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not a bar we had in the past

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Ice cream tastes like a Popsicle, chocolate cover is hair thin, barely chocolate on the bottom. It is extremely disappointed bc in the past it was amazing.

User's recommendation: Stay away

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Anonymous
map-marker Fond Du Lac, Wisconsin

Smells terrible

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The wrapper smells like straight up metal, and also tastes like licking a metal pole. don't waste your money and definitely don't eat it

User's recommendation: dont get this unless you love to taste metal

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Jay Unp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrapper smells of strong chemicals

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bought 2 packs at publix and both had a horrible chemical smell. My kids ate 5 of them before I had one and now I am worried.

I will be throwing the rest away. I hope we don't get sick.

User's recommendation: do not buy

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Cheshonnie J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The ice cream bar is not covered with chocolate completely. It’s just on the side and the top. Nothing on the back at all

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I've made two purchases here recently on the Klondike bar original, and the chocolate is not covering the whole bar on either purchase. Should I take my purchase back and try another store?

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