Skip to content
  • Login
Klondike

Klondike

www.klondikebar.com
What is your customer experience with Klondike?

Klondike Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Klondike has 1.2 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend Klondike to a friend or colleague.

  • Rating Distribution
  • Pros: Delicious product.
    Cons: Chemical odor in wrapper.

View full overview ›

Media from reviews

Klondike - Where's the cookies?
Klondike - Where's the cookies? - Image 2Klondike - Where's the cookies? - Image 3Klondike - ComplaintKlondike - Complaint - Image 2Klondike - Burnt wrappers - constant problemKlondike - Complaints
View all media ›

Top Klondike Reviews

Critical Review

"Chemical smell and taste"

stars-rating stars-rating stars-rating stars-rating stars-rating

I buy the dark chocolate Klondike bars frequently. The last package I bought on 5/4/25 while eating it all I can smell is what I believe is the ink on the foil...

Show reviews that mention
wrapper smell bar chemical ice cream chemical smell bars smells chocolate cream
Filter review
Sort by
Anonymous
map-marker Weare, New Hampshire

Chemical smell and taste

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I buy the dark chocolate Klondike bars frequently. The last package I bought on 5/4/25 while eating it all I can smell is what I believe is the ink on the foil wrapper, which in turn makes it taste like it! Made me not feel well after eating it!

View full review

User's recommendation: Don’t buy them until the problem is fixed!

Cheshonnie J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Texas

The ice cream bar is not covered with chocolate completely. It’s just on the side and the top. Nothing on the back at all

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've made two purchases here recently on the Klondike bar original, and the chocolate is not covering the whole bar on either purchase. Should I take my purchase back and try another store?

View full review
Bruce S Njg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, South Carolina

Nasty “Chemical smell” coming from wrapper while eating a Klondike Heath Ice cream bar!

Just purchased a 6 pack of the Klondike Heath ice cream bars. It has always been our favorite until tonight.

After partially unwrapping one and while eating it I immediately noticed a strong chemical smell! The same goes for the one my wife had. I went on line to discover that other customers have had the same complaint about this product. Well it mustve fallen on deaf ears.

Ill call customer service about it tomorrow. Not that it will do any good. The 4 remaining bars are going straight to the garbage can. Unfortunately Ive already ingested some.

Hopefully it wont make us sick.

This will be my last purchase of this product. Youve been warned.

View full review

User's recommendation: Stay away from this product.

1 comment
Guest

I just had the same experience with a Klondike bar. The ice cream smelled and tasted okay but the wrapper had a very strong chemical smell!

Anonymous
map-marker New Market, Maryland

Smells Weird

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Recently the No Sugar added Klondike bars have a weird smell and taste. It's hard to describe, but a cross between burned and fishy.

It may be the wrappers that stink, but the smell is so strong and unpleasant it makes them taste terrible. Even worse, the chocolate layer is so thin now that it doesn't even cover the ice cream sufficiently.

Klondike used to be delicious. They are such a disappointment now.

View full review

User's recommendation: Try a different ice cream bar until they figure this out.

Anonymous
map-marker Houston, Texas

Wrapper smells like toxic, non-edible chemicals

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Klondike bar tasted ok (much les chocolate than in the past), but the wrapper itself smelled so foul that it made the entire experience awful. I will be removing them from the wrappers before eating, but not even sure if it is safe, and won't be purchasing again.Sk

View full review

User's recommendation: Skip it until they fix this.

Celena Vmk
map-marker Dayton, Ohio

Quality declined and wrapper smells toxic

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Yet another beloved brand down the tubes. Size of bars has decreased.

The chocolate tastes synthetic and barely covers the ice cream. No Heath candies to speak of in Heath flavor. The ice cream tastes fake. And the wrapper smells like a toxic waste dump.

What the *** has happened? Don't do anything for a Klonike bar.

Go to your local ice cream shop and buy from a neighbor. The Klondike bar from your youth has turned into corporate crap.

View full review

User's recommendation: Shop local

Anonymous
map-marker Wheaton, Illinois

Wrapper smells strong like chemicals!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The smell of chemicals smells very strong! Maybe it has leached into the bar? Im thinking they should be thrown away.

View full review

User's recommendation: Do not buy

Kennedie Nkz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bristol, Connecticut

Quality has declined

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

The quality has declined, the saying what would I do for a Klondike bar? Well nothing, they lack flavor, size is disappointing and barely chocolate coating and the bottom of them not fully covered, the flavors all tastes the same.

The vanilla is bland so we tried the heath bar flavor and guess what it tasted just like the vanilla. How could they take something so good and turn it in to something that tastes like the generic brand of itself? I will not buy that brand ever again. Did they think that consumers will not notice?

There are much better quality ice cream bars available that hasnt gotten cheap on us by giving less quality products. RIP Klondike because this company will not last if you continue down this path.

View full review

User's recommendation: Skip the Klondike Bars move past those to the Magnum Or Haagen-dazs ice cream bars

Val H Wbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The aluminum wrapper on the Mint Chocolate Chip smells bad!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The Aluminum Wrapper on the Mint Chocolate Chip ice cream bar smells terrible! My husband thought is may be a chemical.

View full review
Loss:
$5

Preferred solution: Explanation

Anonymous
map-marker Durban, Kwazulu-Natal

I have been playing Klondike for more than z2 years. It was wonderful, I was introduced to new adventures with fun.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Klondike is just now just a money making game. I never manage to finish a game without paying.

What happened to the fun aspect. Stop expecting us to pay every time we need to move to another level. I am a long time player and there is no recognition for this. Just pay pay pay.

Maybe if you see these comments there may be a difference for your loyal customers. Time for you to give back to your loyal players. What will you do ?

Tell us online or on FB or make the effort with loyal players. How much more must I tell you until you accept my comments???

View full review

User's recommendation: Don’t play it will pull you in & then expect you to spend cash

Anonymous
map-marker Sterling, Illinois

Klondike bar smells like paint or chemical smell.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Wife has one from old box mine was newer box. Hers smells fine mine smells like paint or chemical smell.

Hers did not. Something wrong with it. Could not eat it. Going to try to return to store and see if we get a refund.

First time it's ever been a problem. Will see how they handle it

View full review

User's recommendation: Check for order before giving it to kids.

Anonymous
map-marker Miami, Florida

You shouldn't have to smell chemical on your ice-cream, would not recommend to friends and family, the product smells like the wrapper

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I throw the product away !! don't buy !!

Keep away from kids !! We don't know if that ink chemical is getting on product

View full review

User's recommendation: Don't buy

Dhani Qfs
map-marker Allen Park, Michigan

Awful smell

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Husband & I both opened and began eating a heath Klondike bar and both of us looked at each other and both of us smelling the ice cream and the wrapper! The chemical smell was so bad we couldnt even eat our ice cream!

Im very sure this not normal by all means! I just have an awful feeling this is something bad and a whole lot of people are going to be sick.

View full review

User's recommendation: I wouldn’t eat them!

Anonymous
map-marker Newburgh, New York

The wrapping smells discussing why???

The wrapping smells discussing why??the product taste was fine.please give feed back thanks , ..??? Thanks

View full review
Amaria Ros
map-marker Denver, Colorado

Chemical smell

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Smell is dangerously chemically . Probably not safe to eat.

Will return. How is this overlooked in production? I took one bite and it left a chemical taste.

Hopefully I dont get sick or worse. Will be contacting company.

View full review

User's recommendation: Do not buy

Ameria Fno
map-marker Richmond, Kentucky

Klondike bar wrapper smells like poison.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

More than one purchase of Klondike bars all wrappers smell like poison. It is unclear if the ice cream bars also smell.

It is bad enough you have decreased the size of the bar, raised the price but not to have a poison smelling wrapper is the last straw for me. My husband loves them but I will no longer purchase them.

View full review
1 comment
Guest

The SMELL is Awful. Guess will buy something else

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article